Who we are
G Munn & Son Professional Painting and Decorating Ltd is responsible for the personal information it uses to handle decorating enquiries and customer relationships. For privacy questions, email info@gmunnandson.co.uk or call 07533 162352.
Information you provide
Our enquiry form asks for your name, phone number, email address and project details. Messages and subsequent conversations may also include a property address, photographs, quotation information and correspondence. Please provide only information relevant to your enquiry, and avoid sending another person’s details without their permission.
Why information is used
Enquiry information is used to respond, discuss your requirements, prepare quotations and arrange requested services. Processing needed to prepare or fulfil an agreement is based on steps towards a contract or its performance. Keeping correspondence and managing customer relationships also serves our legitimate interest in running the business. Where records must be retained by law, the relevant legal obligation applies.
Website and service providers
The website uses hosting, enquiry-processing and communication services to operate and deliver messages. Technical information, including IP addresses and request details, may be processed when your browser contacts these services. External fonts and embedded maps also make requests to their providers. Links to review platforms and other websites have their own privacy information.
Keeping information
Retention depends on the enquiry or work involved, the need to maintain customer and quotation records, and applicable accounting or legal requirements. Contact us for information about the retention arrangements and service providers relevant to your enquiry, including any processing outside the UK.
Your rights
Depending on the circumstances, you can request access, correction, deletion, restriction or portability of your personal information. You can object to processing based on legitimate interests. Where processing relies on consent, you can withdraw that consent. Contact us using the details above to make a request.
Questions and complaints
Please contact us if you have concerns about how your information is handled. You can also raise a complaint with the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.